Summary:
Although the paper is set in the UK environment, its arguments are highly relevant to the South African setting.
It is known that the management of a fund requires a number of decisions as to the fair treatment of policyholders. This paper first considers the difference between the regulatory requirement to treat customers fairly and the longstanding concept within the profession of policyholders' reasonable expectations. The paper then goes on to consider the bearing of risks within the fund, and thus the interactions between the inherited estate and the asset share often used to guide payouts to customers. The suitable definition of the asset share is considered. Management actions are discussed in normal, abnormal, and post abnormal times. The management actions considered are the potential to charge for guarantee costs and that to vary the exposure of asset shares to more risky, but rewarding, asset classes. Lastly, the uses and distribution of the inherited estate are considered.
http://www.actuaries.org.uk/__data/assets/pdf_file/0018/141381/sm20081124.pdf